Technical Support Solutions

Technical Support Solutions

Objectives

  • To establish an outsourced team that would allow Neil to grow his business, manage multiple teams across multiple locations geographically and to develop a digital platform that allowed Neil’s professional salesforce to engage and develop lasting relationships with his customers.
  • To develop a remote team of software developers who could integrate into Neil digital marketing business seamlessly and support his growth into new markets

Approach

  • Stage 1: A six-month program, starting with the recruitment of an Accountant.
  • Stage 2: Take on a Developer to support the creation and development of a digital marketing platform that could provide marketing solutions to Neil’s clients and allow him to broaden his business into new markets
  • Stage 3: To integrate additional developers and marketing team members so that Neil could leverage his new digital marketing platform and present this to businesses around the world with the backend talent to connect and integrate into many industries

Impact on business

Neil and his team have been enabled to grow and expand his business into new markets and have become dynamic and adaptable.

 
Testimonial

PBO Global has played a critical role in our transformation. They partnered with us right from the concept stage to helping us implement this transformation. The detailed, fact based approach, their understanding of organizational issues and the ability to align stakeholders to keep the initiative moving rapidly in our complex organization was exemplary. The PBO Global team has also demonstrated a strong commitment and accountability to help us identify and capture the envisaged value. They continue to be our trusted partner in the journey to the new ICT operating model, a vision that was shaped with their support

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