How do we protect our own Intellectual Property and ensure the Privacy of our information and our customer’s information?
PBOGlobal takes your IP very seriously. All team members have Police clearances and we use Defence grade security to run our IT network.
All staff sign contracts to protect the client, this is not just for the privacy of the detail but also to protect and uphold the companies values around their clients Intellectual Property. All employees have to agree on a clause that states that all work they create is the property of the client and it cannot be reproduced without permission of the client.
Our IT protocols allow access for some users on some sites to some folders and drives but never all. All users are never allowed their cell phones at their workstations, the use of USB drives is blocked and all staff computers never allow for screen shots.
At the request of some clients we can also implement fingerprint scanners on keyboards for some activities and also software that monitors key strokes, there may be some minor costs involved.
We also recommend blocking all non-relevant websites for their role. In many instances we find that the data security in our centres is more stringent than those of the host country.
Our staff work om Amazon Web Servers. All data us accessed virtually, data is only retained should you the client request this.